Book a Call with Gene

Privacy Policy

Effective Date: 17th October, 2024

Lead Ninja Inc. (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.leadninjasystem.com, use our services, or communicate with us via mobile messaging, in compliance with industry regulations such as A2P 10DLC.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect
We may collect the following types of information:

a. Personal Information
Contact details: Name, email address, phone number, company name, and any other details you provide when contacting us or signing up for services.
Message content: If you send us messages or communicate with us through mobile or email, we may store the content of your messages.
b. Usage Information
Analytics data: We may collect information about how you use our services, such as pages visited, clicks, and time spent on the website. We use tools such as Google Analytics to help us improve our website and services.
Cookies: We use cookies to enhance user experience, gather analytics data, and provide personalization. You can choose to disable cookies through your browser settings.


2. How We Use Your Information
We use the information we collect for the following purposes:

To provide, operate, and maintain our services.
To send marketing communications and offers (with opt-out options available).
To ensure compliance with regulatory requirements, including A2P 10DLC.
To send you SMS or email notifications related to our services, account updates, or other communications you have agreed to receive.
To improve our website and services based on user activity and preferences.


3. Mobile Messaging and Compliance
Lead Ninja Inc. uses Twilio to facilitate SMS and MMS messaging for our clients. We adhere to industry regulations for mobile messaging, including A2P 10DLC registration requirements, which ensure secure and compliant message delivery in the U.S.

When you sign up for SMS messaging, we may send transactional and promotional messages via SMS/MMS. You can opt out of promotional messages at any time by replying “STOP” to any message, or by contacting us at [insert contact info].

Twilio Compliance: Our SMS communication is aligned with Twilio’s Acceptable Use Policy and U.S. mobile carrier regulations. We ensure:

Clear user opt-in for SMS messaging.
Ability for users to opt-out anytime.
Secure data transmission and storage.


4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with third-party providers (such as Twilio, Zapier, or CRM systems) who assist us in delivering services.
Legal Obligations: We may disclose your information if required by law or in response to valid requests from public authorities.


5. Data Security
We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. This includes encryption, secure servers, and limited access control.

However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that there are inherent security risks in transmitting information via the internet.

6. Your Privacy Rights
You have the right to:

Access the personal information we hold about you.
Correct inaccurate or outdated information.
Delete your personal information, subject to legal retention requirements.
Opt-out of marketing communications by following the unsubscribe instructions in our emails or texting “STOP” for SMS communications.
To exercise your rights, please contact us at [insert contact info].

7. Retention of Your Information
We retain your personal information for as long as necessary to provide our services or as required by applicable laws. For SMS messaging, your data will be retained according to Twilio’s privacy practices and regulatory requirements.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. You are encouraged to review this Privacy Policy periodically to stay informed of how we protect your information.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: ‪(239) 292-1367‬
Address: 20060 Hartford Blvd
Estero FL 33928