Onsite Program
Students will Role-Play the call process beginning to end, and receive video & audio files to take home and practice along with.
SALES TRAINING FOR TECHNICIANS (Day 1, morning)
- What Items Do We Stock/Sell?
- Getting Sold On What’s Mandatory!
- What Does a Tune-up Look Like?
- Creating a Prioritized List!
- Greeting Principles
- Homework - Memorize Greeting
SALES TRAINING FOR TECHNICIANS (Day 1, afternoon)
- What Items Do We Stock/Sell?
- Getting Sold On What’s Mandatory!
- What Does a Tune-up Look Like?
- Creating a Prioritized List!
- Greeting Principles
- Homework - Memorize Greeting
SALES TRAINING FOR TECHNICIANS (Day 2, morning)
- Role-Play Greeting
- Role-Play Price Presentations
- Homework - Memorize Payment Plan Closes
SALES TRAINING FOR TECHNICIANS (Day 2, afternoon)
- Role Play Greeting, Price Presentations
- What To Say When They Give the old
- Role Play Objections and Payment Plan Closes
- Principles of Nibbling and Flinching
- Homework - Memorize Features & Benefits
OTHER HIGHLIGHTED TOPICS:
- A Commitment To “No Zero-Tickets”
- How your brain was wired, The Good The Bad and The Ugly
- Rewiring your brain
- The “Check Engine Light” Close
- How to get the customer to give you permission to justify your price
- Then what to say when they give you permission

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Why Choose our training
100%
Practical training
100%
Real time live training
20+
years experience
70+
Students